Seller Policy

seller Policy

Effective for all Partner Stores & Vendors

Thank you for partnering with Crescent shopping. We are committed to ensuring a smooth and professional eCommerce experience for both our sellers and end customers. This document outlines the official guidelines regarding refunds, replacements, product listing responsibilities, and warehousing terms. By listing and selling products through our platform, you agree to comply with the following policy terms.

1. Standard Refund & Replacement Policy

1.1 Product Condition

Crescent.Shopping adheres to a standard Refund & Replacement Policy across all partner stores to maintain consistency and ensure customer satisfaction. You can review the customer-facing version of this policy here: Crescent.Shopping Refund & Replacement Policy

2. Product Listing Guidelines

To maintain a high standard of service and minimize negative customer experiences, all sellers are required to:

• Accurately represent product features in promotional creatives. Do not advertise features your product does not support.
• Ensure consistency between product variants (e.g., color, size, model) listed on the Crescent.Shopping platform and what is promoted through your store or creatives.
• Price your products reasonably to set clear and realistic customer expectations regarding quality and performance.