Privacy policy

Crescent Shopping ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our website (the “Site”) and services (collectively, the “Services”).

By using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information when you interact with our Site or Services:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., bank account information)
  • Any information provided when contacting our support or submitting forms on our Site
1.2 Non-Personal Information

We may also collect non-personal data, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Browsing behavior, clickstream data, and site usage analytics
  • Location data (if enabled)

2. How We Use Your Information

2.1 Personal Information

Your personal information may be used to:

  • Provide, operate, and maintain our Services
  • Process transactions and manage customer orders
  • Respond to customer inquiries and support requests
  • Send administrative messages, order confirmations, and updates
  • Deliver newsletters, promotional content, and marketing communications (with your consent)
  • Improve our website, services, and customer experience
  • Enforce our Terms of Service and policies
2.2 Non-Personal Information

Non-personal data may be used for:

  • System administration and diagnostics
  • Site performance monitoring
  • Market research and trend analysis
  • Enhancing security and preventing fraud

3. Sharing of Your Information

3.1 Service Providers

We may share your information with trusted third-party providers to perform functions such as payment processing, delivery logistics, analytics, marketing, or customer service—strictly under confidentiality agreements.

3.2 Legal Requirements

We may disclose your information if:

  • Required by law or legal process
  • Needed to enforce our legal rights or protect our users
  • Necessary in connection with an investigation of fraud, harassment, or other illegal activity

4. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us at:

Email: Crescentshopping630@gmail.com
Address: Shop 3461 Prince Saud Al Faisal, Al Khalidiyyah, Saudi Arabia